Internet cafe businesses, which emerged in the early 1990s and boomed in the 2000s, have now taken a nosedive as available data indicates there were around 41.69 million mobile connections in Ghana. in January 2021.
The number of mobile connections in Ghana increased by 3.1 million (+8.1%) between January 2020 and January 2021. The number of mobile connections in Ghana in January 2021 was equivalent to 132.8% of the total population, which which has reduced the number of Internet cafes.
Mr. Prince Kyei-Frimpong, who works with Smart Consult Café in Tema, told Ghana News Agency in an interview that the introduction of smartphones has made it easy for users to access the internet at will.
Mr Kyei-Frimpong said that the high access and use of smartphones had affected the business of Internet cafes, as most of them used their own mobile devices to carry out any other transaction on the Internet which otherwise would have been moved to an internet cafe.
He said most of the people using the internet cafe are students who register online and print out documents.
Mr Kyei-Frimpong noted that low footfall has forced operators to charge less for the service they provide to their customers to attract them.
Mr. Hudu Odonkor, Director of Minkom IT Solutions, Tema agreed on the current challenges facing the cyber cafe business. “People come in to print official document like recruitment forms, to check placements, results and the like from BECE,” he said.
However, people still come for internet services, print, photocopy whenever they want, but it’s not crowded most of the time.